Please note we try to maintain our prices as low as possible. Parcels are sent through the most economical methods and due to keeping postage prices as low as possible, the shipping times are not express. If this was the case the postage cost may be dearer than the actual order. Thank you for understanding and patience.
Expected Shipping Times:
Australia: 1-4 business days. Sent through Australia Post. Orders over 12 pieces will resent with tracking and in a satchel.
USA: All USA online orders will take 10-14 business days to be delivered. These orders are packed and sent the day or proceeding day from being purchased. Their are no formal tracking except an internal "Transit" "Received" and "Returned to Sender". In some instances arrive faster and occasionally takes longer than the prescribed time period. These can be due to a variety of reasons: Courier delays, overload of parcels, customs delays. Please remain patient because your order will arrive. All USA orders receive a complimentary product or two with your order.
New Zealand: 5-8 business days. All New Zealand online orders are sent through Australia Post with no formal tracking. Sent through standard envelopes with up to air fresheners per envelop. If above 4 pieces, multiple envelopes will be sent.
Canada: Canada online orders sent from Australia. Please remain patient with us. We send online orders the day received, in some cases even on a Sunday. However for some unknown reason, Canadian online orders take 2-4 weeks to be delivered. Please contact us and can notify some Canadian physical retail stores if the wait are too long. Sent through standard envelopes with up to air fresheners per envelop. If above 4 pieces, multiple envelopes will be sent.
Europe: European orders generally take 10-14 business days. No formal tracking however the local post office provide an "In Transit", "Received" or "Return to Sender" notification if enquire.